Ability to drive requirements and project work through to closure.An understanding of business needs and priorities, ensuring adherence to all relevant SOX, OIG, and compliance requirements.Knowledge of the pharmaceutical industry pricing and reimbursement processes is preferred.
Knowledge within areas of the Pricing, Supply Chain and logistics functions. Knowledge of the order to cash and chargeback processes. Strong communication, presentation and ability to interact and influence with different partners (local or remote). Effective project management skills through development of project plans, resource allocation, successful plan implementation. Advanced computer literacy and strong technical aptitude with Model N and SAP. Five years of business operations or logistics channel experience. Follows-up on Model N and SAP-related Helpdesk tickets. Maintains customer identification tables (DEA and HIN) within SAP. Helps maintain business relationships with our wholesalers and distributors as well as across matrix teams including the P&CO team, IT, Order to Cash Ops, and Government Price Reporting. Analyze, review and document business processes. Helps identify and support implementation of process improvements. Identifies trends and recommends proactive solutions to recurring issues. Leads department level initiatives or provides assistance on phases of a larger projects. Participates in periodic IT testing such as user reviews, disaster recovery testing, etc. Engages as needed in the ongoing design/enhancement/implementation/testing of Model N and SAP relative to customer master data, pricing and chargebacks. Liaison on technology support and maintenance to other BMS groups, and to IT groups of wholesalers and distributers. 
Manages the support required for developing, monitoring, and administering Model N and SAP within the group.The position supports all Model N and SAP system related projects within P&CO and manages the design/enhancement/implementation/testing of any required modifications. This position is responsible for Model N and SAP support for the Pricing & Customer Operations organization. We bring a human touch to every treatment we pioneer. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science.
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